FAQs about JILIko online casino
Registration
Q1: How do I create an account at jiliko casino?
A1: To create an account, click on the “Sign Up” button on our homepage. Fill in the required information, such as your name, email address, date of birth, and contact details. Once you’ve completed the registration form, submit it and verify your email address to activate your account.
Q2: What are the age requirements for registering at jiliko?
A2: You must be at least 18 years old to register and play at jiliko. We conduct age verification checks to ensure compliance with this requirement.
Q3: Can I register more than one account?
A3: No, players are only allowed to register one account. Multiple accounts per individual are strictly prohibited and can result in the suspension or termination of all related accounts.
Q4: I forgot my password. How can I reset it?
A4: If you forget your password, click on the “Forgot Password” link on the login page. Enter your registered email address, and you will receive instructions on how to reset your password.
Games
Q1: What types of games are available at jiliko?
A1: jiliko offers a wide range of games, including slots, fish shooters, live casino games, sports betting, and special sabong betting. Our extensive game library caters to all types of players.
Q2: Are the games at jiliko fair?
A2: Yes, all our games are fair and use certified random number generators (RNGs) to ensure random and unbiased outcomes. Our games are regularly audited by independent testing agencies to maintain fairness and integrity.
Q3: Can I play games for free before wagering real money?
A3: Yes, many of our games offer a “Play for Fun” mode, allowing you to try them out without wagering real money. This is a great way to get familiar with the games before betting.
Q4: How do I know the rules of each game?
A4: Each game at jiliko comes with a set of rules and instructions. You can find these by clicking on the “Info” or “Help” button within the game interface. If you need further assistance, our customer support team is always available to help.
Deposit
Q1: How do I make a deposit into my jiliko account?
A1: To make a deposit, log in to your account and navigate to the “Banking” or “Cashier” section. Select “Deposit,” choose your preferred payment method, enter the amount, and follow the prompts to complete the transaction.
Q2: What payment methods are available for deposits?
A2: jiliko supports various payment methods, including credit/debit cards, e-wallets(Gcash, Grabpay, Paymaya), bank transfers, and cryptocurrencies(Tether). Check our “Banking” page for a full list of available options.
Q3: Is there a minimum deposit amount?
A3: Yes, the minimum deposit amount varies depending on the payment method. Please refer to the “Banking” section for specific details regarding minimum deposit requirements for each method.
Q4: Are there any fees for making a deposit?
A4: jiliko does not charge any fees for deposits. However, your payment provider may impose fees, so it’s best to check with them directly.
Withdrawal
Q1: How do I request a withdrawal from my jiliko account?
A1: To request a withdrawal, log in to your account and go to the “Banking” or “Cashier” section. Select “Withdrawal,” choose your preferred withdrawal method, enter the amount, and follow the instructions to complete your request.
Q2: What are the available withdrawal methods?
A2: We offer several withdrawal methods, including bank transfers, e-wallets(Gcash, Grabpay, Paymaya), and cryptocurrencies(Tether). Check our “Banking” page for a complete list of available withdrawal options.
Q3: How long does it take to process a withdrawal?
A3: Withdrawal processing times vary depending on the method used. E-wallet withdrawals are typically processed within 24 hours, while bank transfers may take 3-5 business days. Cryptocurrencies generally process within a few hours.
Q4: Are there any withdrawal limits?
A4: Yes, withdrawal limits depend on the method chosen and your account status. Please refer to the “Banking” section for specific details on withdrawal limits and any applicable fees.
Bonus & Promotions
Q1: What types of bonuses and promotions does jiliko offer?
A1: jiliko offers a variety of bonuses and promotions, including welcome bonuses, deposit bonuses, free spins, cashback offers, and seasonal promotions. Check our “Promotions” page regularly to stay updated on the latest offers.
Q2: How do I claim a bonus or promotion?
A2: To claim a bonus, follow the instructions provided on the “Promotions” page. This typically involves entering a bonus code during the deposit process or opting into the promotion through your account settings.
Q3: Are there wagering requirements for bonuses?
A3: Yes, most bonuses come with wagering requirements that must be met before you can withdraw any winnings. The specific requirements vary depending on the promotion, so be sure to read the terms and conditions carefully.
Q4: Can I have multiple bonuses active at the same time?
A4: Generally, only one bonus can be active at a time. You must complete the wagering requirements for the current bonus before claiming a new one. Please refer to the specific terms and conditions of each promotion for details.